Staff was great! Room was nice and clean. Hotel easily walkable to the different attractions. Things to note: look at your check in time! It’s 4 pm not 11 am, and there is parking but they charge for it (not a huge deal, and likely an oversight on my end, but it was a charge I didn’t know about). The tour group we took to Niagara picked up right from our hotel don’t was really convenient! The only thing that was bad is we had kiddos running up and down the hallways until after 11 and excitedly screaming and our neighbors were having a great time telling stories at the top of their lungs and knocking on the walls until almost 1. Again, the place is nice, the people are great, just be aware it’s a busy place!