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Quay Hotel and Spa

4.0 star property
Art Deco hotel with spa, near Conwy Castle

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Photo gallery for Quay Hotel and Spa

Exterior
Terrace/patio
Exterior
Ocean views, serves lunch, dinner, and brunch
Exterior
Perched by the sea, Quay Hotel and Spa offers a tranquil retreat with a marina, terrace, and ocean views. Indulge in local cuisine at Marina Restaurant or unwind with treatments at the onsite spa. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Meeting rooms
  • Terrace

For families (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is $139
includes taxes & fees
$116 per night
Mar 13 - Mar 14

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Luxury Double Room (Penthouse)

Luxury Double Room (Penthouse) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Double Room (Penthouse)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 140 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Free toiletries, hair dryer, bathrobes, towels

Superior Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 108 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 32-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 129 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Suite)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Twin Room (Suite)

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 129 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Penthouse)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Twin Room (Penthouse)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 140 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Accessible

Free toiletries, hair dryer, bathrobes, towels

Superior Double Room, Accessible

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 108 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Courtyard

The Castle Hotel, Conwy, North Wales

  • Spa
  • Pet friendly
  • Free parking
  • Internet access
9.2 out of 10, Wonderful, (501)
The price is $90
includes taxes & fees
$75 per night
Mar 16 - Mar 17
The Castle Hotel, Conwy, North Wales
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About the neighborhood

Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

What's nearby

  • Conwy Castle - 3 min drive
  • Venue Cymru - 6 min drive
  • Promenade - 6 min drive
  • Great Orme Tramway - 6 min drive
  • Llandudno Pier - 7 min drive

Getting around

  • Conwy Station - 5 min drive
  • Deganwy Station - 7 min walk
  • Llandudno Junction Station - 26 min walk

Restaurants

  • ‪The Mulberry - ‬6 min drive
  • ‪Liverpool Arms - ‬4 min drive
  • ‪The Archway Fish & Chip Shop - ‬4 min drive
  • ‪The Ye Olde Mail Coach - ‬4 min drive
  • ‪Albion Ale House - ‬4 min drive

About this property

Quay Hotel and Spa

Quay Hotel and Spa features a marina and puts you just a 5-minute drive from Conwy Castle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or hydrotherapy, and local cuisine is served at Marina Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include an indoor pool, a bar/lounge, and a fitness center. The helpful staff and overall property condition get great marks from fellow travelers.

Languages

English, French, Polish, Romanian, Russian, Spanish, Welsh

At a glance

DONE

Hotel size

    • 77 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast on weekday mornings 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 5 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Marina
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Marina Restaurant - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Terrace Bar - Overlooking the ocean, this bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of GBP 20.00

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy

Frequently asked questions

Does Quay Hotel and Spa offer free cancellation for a full refund?

Yes, Quay Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quay Hotel and Spa?

Yes, there's an indoor pool.

Are pets allowed at Quay Hotel and Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Quay Hotel and Spa?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Quay Hotel and Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00. Contactless check-in and check-out are available.

What is there to do at Quay Hotel and Spa and nearby?

Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Quay Hotel and Spa also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Quay Hotel and Spa?

Yes, Marina Restaurant offers alfresco dining, local cuisine, and ocean views.

What's the area around Quay Hotel and Spa like?

Quay Hotel and Spa is located on the waterfront, a short 7-minute walk from Deganwy Station and 18 minutes' walk from Llandudno West Shore Beach. Travelers love the hotel's prime location.

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Quay Hotel and Spa Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Worth a stay
Stayed at the quays a few times and have always been happy
June, 2-night trip

10/10 Exceptional

Fantastic
Great hotel and location - 10/10
Luke, 2-night trip

10/10 Exceptional

Lovely location overlooking the estuary. Enjoyable stay. Found the beds quite firm. The pool area was very pleasant,but would have liked access a little later on departure date. Overall an excellent stay.
1-night trip

10/10 Exceptional

Superb stay, short break, fabulous location.
Anthony, 1-night trip

10/10 Exceptional

Fab hotel
Lovely stay great hotel, they had a water shortage but dealt with it brilliantly. Highly recommended
Nicola, 1-night trip

8/10 Very good

Very nice stay.
1-night trip

8/10 Very good

One of Conwys finest.
A comfortable hotel, great location if I was a tourist.
Jan, 1-night trip

10/10 Exceptional

Great 3 day stay
Had a great 3 night stay in this lovely hotel. Food was very good, especially the breakfast and staff were very friendly. Enjoyed a Spa visit every day too.
Stephen, 3-night trip

8/10 Very good

Lovely location by the estuary
Stephen, 1-night trip

10/10 Exceptional

Would stay again
Lovely comfortable stay with great spa and bar / restaurant with fantastic views
1-night trip

10/10 Exceptional

Lovely hotel. Thoroughly enjoyed as usual.
Janette, 1-night trip

10/10 Exceptional

The only place to stay.
Always stay whenever we are in wales.
Anthony, 1-night trip

8/10 Very good

Very good -Hotel, Staff, Spa & breakfast Very poor - Dinner menu and food below average and expensive for what it is, would not have dinner there ever again but would make the effort and go to nearby Conwy
Stan, 1-night trip

10/10 Exceptional

Lovely staff, gorgeous decor and nice food. But dissapointed in times that you can use the pool very limited during the day But overall happy with oyr stay
Shian, 1-night trip

10/10 Exceptional

Excellent property - spacious room with very comfortable bed, nice location, great breakfast. One of the best I’ve ever stayed at. Definitely recommend
Margaret, 2-night trip

10/10 Exceptional

excellent food, great location, friendly staff
David, 2-night trip

10/10 Exceptional

staff were amazing and the spa was fabulous
Angela Laura, 1-night trip

10/10 Exceptional

Fabulous customer care from check-in to check- out. Every staff member, in whichever area, were polite, helpful and happy. We really enjoyed our weekend break for my wife’s 65th birthday.
Julie, 2-night trip

10/10 Exceptional

Great stay atThe Quay Hotel and Spa!
Hannah, 2-night trip

10/10 Exceptional

fantastic
John, 1-night trip

10/10 Exceptional

Attentive and efficient staff, comfortable, spacious rooms, well equipped with great decor. Food in the Ebb and Flow retaurant for dinner was delicious and there was plenty of choice for breakfast. Spa treatments were excellent and we enjoyed the spa pool and different heat rooms. All in all a fabulous experience for myself and my daughter and a great place to celebrate her birthday.
Tracy, 1-night trip

10/10 Exceptional

Great hotel, would definitely recommend.
Mark, 3-night trip

10/10 Exceptional

Great Hotel!
The hotel was lovely, very clean with great views. The Spa was amazing and the food was lush at the cove bar.
Stephanie, 1-night trip

10/10 Exceptional

Lovely anniversary break away
Lovely stay. The room was huge as was the bathroom with a lovely view.
Sarah, 3-night trip

10/10 Exceptional

Beautiful location nice rooms good restaurant
John, 1-night trip

General property information

Travelers Say
"Beautiful hotel and the food in the restaurant was excellent."
Reasons to Book
Beautiful Rooms & Indoor Pool
Check-In Time
3:00 PM
Check-Out Time
11:00 AM