This was our first time staying at this hotel, and we had minimal expectations. Upon arrival, around 1:30pm, I went to the front desk to ask about leaving our bags since we were early for check in. The gentleman at the desk, looked up my reservation and was able to check us in at that time versus having us wait. We were surprised and pleased with this and were very appreciative. Heading to our room, we walked in and were pleased to see the room itself. Great size, very clean, and good location on the 22nd floor. We only stayed for a single night, but were very happy with the hotel selection.