Apartamentos Casablanca in Puerto de la Cruz

The hotel was nice, our room was really large and all the staff were very pleasant, we were really impressed with the facilities available at the hotel. The only downsides that we had were that the pool wasn't really big enough for the size of the hotel. It was tricky to park in our allocated space in the car park as it was hard up against a wall and the room didn't have air conditioning. There are a number of steps to get into town but f you don't mind that this hotel represents cracking value.

We had a wonderful stay! People at the office are really helpful and speak many languages. This is an ideal place for young families because of the pool area and the playroom. We definitely recommend it.

Only negative point is that there is no air conditioning, only loud ceiling fans, so it can get very warm and stuffy in the bedroom. You can't really open your window for fresh air either if you are on the ground floor facing the inner courtyard with pool and restaurant as it can get quite loud.

Excellent hotel ideally positioned for Puerto de la Cruz and Mount Teide. Reception extremely helpful and apartment great, very clean and very well equipped.

Casablanca is well situated with shops and restaurants nearby. It is a short, easy but steep down hill walk into town but getting back, taxis are readily available and cost under £3.00. Just up the hill are bus stops served by a number of buses into town and to Santa Cruz, La Orotava and along the coast. Reception staff were friendly and helpful and quickly found a dentist when a tooth broke. The apartment was well equipped, cleaned regularly and had a good view across town to the sea. The car park was spacious and easily accessible.