Check in was average, no information on wifi, no I do on breakfast times, just handed room key, he did try to help find luggage cart but none were available. We stayed there because of a Gala Event we attend in the ballroom. Employees handling the event not so much in tune with customer service.
Room was great all to our family expectations. Breakfast in the lobby was for a reasonable price and service was excellent with these two attendants. Lastly, check out front desk attendant was more concerned about her laptop then us, she had her back faced to us while we wait for her to turn around. She could not print a receipt for us and just said we can go.