Hotel needs to be refurbished very hardly. We got an upgrade ( poolview instead of garden view ) but when we came into the room we got a very old fashion room not for a 4 **** hotel. So we went back to the lobby for an refurbished room what I saw on the internet. The hotel is builded piece by piece what you saw on deferent styles and materials that they have used. the morning buffet could be better , I had the idea that there is not enough staff to do a good job. The staff have to wear the same clothes and not as here some staff in typical Indonesian style and other in een simple polo, it's a mess. Staff was also not very friendly that we had in the 4 previous hotels, the difference was big. The refurbished room was very small. Bikes were in very bad condition as almost everything in the hotel. As positive was the pools, the beach, the music in the restaurant very relax ( food less ), garden but with als different style of buildings, changing rooms when you checked out the hotel. Conclusion, the whole resort was not harmonized as it must be for a 4**** hotel and it must be dealt with very urgently