This place was amazing. If I could give more than 5 stars they would be 10 stars!!! So accommodating! We got in really late ( after 1 am) and they said-“ we’ll tell you everything you need to know tomorrow- we know you’re tired.” In the morning we missed the crazy amazing breakfast ( we know from the next day) and Victoria said, “ oh so sorry you missed breakfast.” We responded - yes we did. She then proceeded to ask if we wanted coffee, warm apple strudel, and many other assorted pastries! My husband said, “if this is missing breakfast, I will miss again tomorrow😂. “ They also went out of their way, getting us rides, arranging dinner reservations, etc. The service was amazing. We are thankful to Frank, Paul, Victoria, and all the staff for the best service! We can’t wait to go back to Prague. We know where we will stay!