Quay Apartments

Good value, great location for Salford Quays

Really friendly staff, who were happy to wait for our late arrival. Kindly kept a space in the garage for us. Only improvement needed and stopping me give 5* is that only 1 lift working and being on 24th floor, meant lengthy waits at times.

Steven, Gezinsreis van 1 nacht, 30 apr. 2021

Gecontroleerde Hotels.com-gastenbeoordeling

Great stay

Apartment was clean, spacious and airy. Check in was simple and efficient, helped by the fact I’d stayed there before. Little attention to details would make it perfect - no wine glasses, salt and pepper would be a nice touch, someone to go round with a screw driver to sort loose drawer handles and toilet roll holder. Minor details, easy to fix.

Simon, Zakenreis van 1 nacht, 18 mrt. 2021

Gecontroleerde Hotels.com-gastenbeoordeling

The Dining table was ever so small, carpet in the bedroom was dirty and the throw on the bed was and looked dirty aver all I think they shouldn’t have a throw on the bed it looks very unhygienic.

Rehana, Romantische reis van 2 nachten, 16 okt. 2020

Gecontroleerde Expedia-gastenbeoordeling

Mis-sold

I booked to stay at 250 The Quays but ended up being put in another property, again. I believe I was mis-sold. They comp’d my parking and late check out but I’d specifically chosen 250 as it is quieter with less people using the lifts. I’d also hoped to get a balcony, and paid for a one bedroom rather than a studio, although I recognise this was not guaranteed. I regularly stay in Manchester so knew what I was doing, could have stayed in Michigan Towers for less through another company.

Simon, Zakenreis van 1 nacht, 21 jul. 2020

Gecontroleerde Hotels.com-gastenbeoordeling

Quite a faff checking in

Checking in is a bit of a faff. There is no reception. You need to call when you arrive. Not always a quick answer. I ended up calling 3 times before I got clarity of where to meet the representative to get booked in. Was told there was parking but then was not available on arrival. Had to park in an NCP car-park further away than i would have liked. Bloody expensive as with all NCP. Once booked in the chap I met was helpful. The Apartment was clean tidy and adequately equipped all be it a bit minimalist.

Colin, Zakenreis van 1 nacht, 7 jul. 2020

Gecontroleerde Hotels.com-gastenbeoordeling

Don’t waste your time and money. This is crap

Hell of the hells rubbish customer service terrible people

Sheriff, Zakenreis van 1 nacht, 19 jun. 2020

Gecontroleerde Hotels.com-gastenbeoordeling

Lockdown review

Good Apartment however an additional £14 per night to park was a shock..... no oven gloves or tea towels made cooking and washing up.a.bit tricky

Martin, Zakenreis van 3 nachten, 26 mei 2020

Gecontroleerde Hotels.com-gastenbeoordeling

The property was lovely, however it was not what I had booked, the pictures on ebookers for the one I booked was not the same I booked one for the balcony and spoken with ebookers that ensured me I had a balcony to then arriving was left waiting outside Sainsbury’s for 20 waiting for someone to meet us when I was told in confirmation email Said I was staying above reflection point to not even being on the water front also the man I spoken with kept telling me how I can’t have people around or loud noises when i had already assured him I t was for me and my partner to be honest I was actually dreading getting there and touching anything there because of how forward he came across, when I expressed how I felt that I had paid for a balcony and I didn’t want the apartment I was refused a refund, and anywhere else to stay even though this was false advertising, property was “nice” however poorly organised and didnt clearly care about the customer a

Lauryn, Gezinsreis van 2 nachten, 7 feb. 2020

Gecontroleerde Ebookers-gastenbeoordeling

It took 45 minutes to get us checked in, there was no parking (we weren’t told this in person but it was unhelpfully pointed out that we were told in an email) it wasn’t until we’d driven all around Manchester that we were told to park at the Lowry outlet shopping centre. Due to the long amount of time taking to check in we nearly missed our table at the Lowry. When we finally did get to the Lowry we had just 30 mins to have our afternoon tea ( we needed to be somewhere else) We rang at 11.15 to find out where we could park, the receptionist directed us to a road and asked us to wait for someone to come and get us. We waited 25 mins! Not happy with check in at all. We were very close to missing out pre paid meal at the Lowry which made for a very stressful trip. We also had to pay an additional £16 to park in the shopping centre. The original plan was to park and walk to the Lowry. Because we were so late I had to drive there meaning I was unable to drink the gin that was part of the afternoon tea experience we had booked.

Louise, Reis met vrienden van 1 nacht, 5 feb. 2020

Gecontroleerde Expedia-gastenbeoordeling

Private and quiet

Sonni, Zakenreis van 1 nacht, 30 okt. 2019

Gecontroleerde Hotels.com-gastenbeoordeling