4/10 – Redelijk
27 jul 2025
Misleading
Several issues with this property: the photos are misleading. Our apartment was nothing like the photos. It was dirty, linens are paper thin, pilled, stained and some pillows didn’t have pillowcases. The bathroom was nasty. Mold, hair, the hair dryer was covered in some yellow sticky stuff. The fabric furniture was dusty and the rugs were dirty, old and unraveling. The iron has burnt fabric stock on it so it could be used. We had to clean the shower and bathroom before taking a shower. The towels are also old, thin and scratchy.
Hotels.Com says there’s free parking but there’s only valet parking at around $50 plus tax which for downtown San Antonio is standard but should be disclosed in advance. We parked about a block away for $10 a night but be aware that’s public parking and not surveilled.
The positives are the price and the fact that you can accommodate 4 people for the price of one hotel room. Yet, cleanliness shouldn’t be compromised. Look at the photos. This property needs to review their advertising photos and adjust to reality.
Entrance to apartments, elevators and hotel after hours is keyless. You get a unique code that unlocks doors and allows you to get in the elevator.
The young lady that was there when we arrived, gave us clean sheets & a clean duvet as the one in our room was stained and hadn’t been changed. She was the most pleasant experience about our stay.
Charles
Charles, reis met vrienden van 4 nachten
Geverifieerde gastenbeoordeling van Hotels.com
