2/10 – Matig
8 mei 2025
Disappointed!!!!!!!
All started well on check in, greeted beautifully by reception staff, all was well. Then we entered the outdated apartment. Mould on the bathroom ceilings and shower recess, ceiling falling down in the spare rooms, ceiling patchers all over the place, remote controls not working, empty soap dispenser. Advised reception staff that the lift wasn’t working in our apartment block, nearly had my head ripped off from the reception member, The lift was broken the entire stay with the staff saying it should have been fixed years ago. We were then having to carry our luggage and assist our elderly parents up the stairs. We asked for replacement remote TV batteries and it was like having a bandaid ripped off!
I understood reception staff sometimes work under challenging circumstances, but, there was no need for the hostility from the reception staff member when informing them of an out of order lift!!!
I know these reviews go nowhere, and are a waste of time, you can clearly see from the past posts that the rooms and apartments have NOT been maintained. they are outdated, worn out, and have mould all through them. We had 3 members become sick while staying here and one who’s allergies played up. I just needed to get it off my chest, as this may possibly help someone else make an informed decision of where to stay next time! The pool was the only thing going for the place and even then there were used bandaids in it.
Oh and by the way you have to pay $3 for a pool towel.
Amanda
Amanda, reis van 5 nachten
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