Evening front desk host when we checked in was amazing after she left everything was downhill. We checked into our room, which we found floors were swept, dirt in drawers, coffee pot broken, no microwave, none of the lamps worked, tv remotes didn’t work, smelled awful, couch was all torn up, the pool had so much chlorine it gave my kids a rash. Lots of broken things in the room, cigarette burns carpet The water in the room was so so hot you couldn’t use it no cold at all. I complained to the front desk and was told sorry maintenance isn’t here. So we packed up and left honestly I’ll never stay in another one of their hotels.