Location: South of the old centre, but at walking distance of the big Tunjungan Plaza mall, with taxis easily available on site
Hotel premises: big and resort-style, still with personal touch; has a beautiful garden where dinner and breakfast can be served, and features a fantastic swimming pool. The hotel hosts two travel agents, which can be practical for arranging tours, and an efficient business centre.
Service: special mention for the friendly and very efficient staff, always ready to give advice and help out where needed
Restaurant: there are several dining options. The main one tries to sell you quite pushingly its buffet, which is fine if you are in for a big dinner, but à la carte options are much more limited.
Breakfast: a real treat, with a cheer enless choice of fresh products, and food stations catering to all tastes (Western and Asian)
Room: very spacious, clean and efficiently designed, with a sizeable bathroom; everything in good working order; excellent noise insulation provides for a good night sleep; WiFi was reliable and fast in the room and all common places
Overall: top-notch hotel, most likely the best in town