This was my first stay at the Mutiara. It is well located near to the train station, and a 10 minute walk form Istana Mall. It is set on a very busy street, with noise being an issue, even more from weekend gusts who allow their children to run riot after 5am. The poolside is very attractive and the breakfast is Indonesian and decent. The two rooms we occupied both had trouble with the key cards, and they were slow to fix the problem, but the rooms--once we could get inside--were quite nice and comfy. I had a very favourable room rate, but would not recommend it at the highest rates.The staff were unilaterally friendly, even when I was grumpy with them!!!