The Cross Keys Hotel

Hotel tired, welcome mediocre. Breakfast service very slow. Felt as though staff didn’t care and customers were an inconvenience. On the corner of a busy crossroads, lots of traffic noise was an issue.

The Cross Keys Hotelnis Accommodation in a pub. The room was quite comfortable and the bathroom a good size with a shower only. Beds were comfortable and the breakfast and meals in general were quite good. There was a broad selection of meals in the pub and the atmosphere was friendly. Staff were helpful and engaged and the experience was pleasant. Closeness to attractions in the Lakes District makes this a convenient place to stay and use as a starting point for day trips.

Enjoyed this stay. Close to restaurants in town and friendly staff.

Not one of the better places we have stayed did not even have towels in our room

Stayed in the cottage for a night stay with my husband and two friends. Everything about the stay was just so far from the four star status this place gives itself. We physically were in disbelief and shocked. From the out of action car park, having to park a mile away. The disgusting state of the kitchen, being ignored at breakfast and then not getting our orders correct. The only highlight was the bedding was clean which helped the fact the amount of mildew and mound in the dated bathroom put us off showering the next morning. Greeted by vomit on a bench outside the front door which was the pub smoking area always was impressive particularly when the manager was in the smoking area with a fag oblivious to this. Really disappointed with the stay but mainly as this place claims to be a four star! There was more to add however in saving it for a stand up comedy sketch!