Holiday Inn Express New York - Manhattan West Side

The lady on the front desk dont pay attention and look another reservation instead of mine... she wants to put me in one Standard room However i pay for one Supreme Room. Took 20 minutes to fix it. And by morning that was no WATER in my room this was very dissapoint

hotel had dogs in room on my floor and condition run down and filfthy hallways and dressers etc in rooms old broken TERRIBLE conditions

Cheap but convenient. Very dated decor, breakfast basic and just one coffee pod in the room per day !! All disposable cutlery and crockery, what a waste ! After complaining about the noise from the lifts next to the rooms, it appears that only those rooms next to the lifts are allocated to Hotels.com and they would not move us, nor would they give us 2 adjoining rooms, so beware if you travel with children, they may be on another floor.

Great location. Near to everything Manhattan, but quieter than most.

Great hotel in walking distance to shows and Time Square. Very nice breakfast included.

Room was a bit on the small side, but clean and high quality linens. Beds are full size, not queens which can be a tight squeeze if you have to share. Outside part was nice. Hit the breakfast buffet early, tends to get crowded.