My stay was absolutely terrible. I booked 3 king size rooms for my family over 30 days in advance. When we arrived, 2 of the 3 rooms were not kings and there were no kings available. I never had the opportunity to speak with management and I still havent heard anything up until this point. Hotels.com did inform me that there would be no adjustment.
The elevator was filthy and smelled awful. There were no functioning ice machines.
My room vents were filthy, the bathtub looks as if its impossible to get it white again, the couches were old and sunken in, the entry door wouldnt close unless I threw a shoulder into it, the toilet was loose on the floor and rocked if you sat on it, and the iron wouldnt stop leaking.
I'm embarassed to have put my family in that place and I'll never return.