Tentrem has a reputation as a very comfortable hotel with excellent food and spa facilities, a place to give yourself a treat. We found it impressive initially, until we started noticing some maintenance problems. The AC in our room was noisily active but did not cool (the room remained several degrees hotter than the corridor), and this did not improve after servicing. We had to move to another, less comfortable, room to get cool. There was also a problem with the shower, which leaked water where is should not. The bed was large and really comfortable, but the bedsheets had some stains on them. The breakfast buffet was extravagant in the richness of choice, Western and Indonesian food.
The neighbourhood is uninviting; there is little of interest here, and the distance to the centre is just too far for a stroll.