Tufenkian Historic Yerevan Hotel

Nice place. Decent location. Breakfast could be improved. Rooms could use a decent scrub. Staff was very helpful and accommodating.

Couldn’t ask for a better experience.

The concierge service was not consistent. Opening doors for, and helping load and unload luggage should happen consistently at a hotel of this caliber, but it didn’t. The sheets were not changed as frequently as they are at other hotels I’ve stayed in. The hotel is in a central location and minutes away from lots of attractions, and great restaurants, parks, stores.

They triple charged my credit card & have yet to refund!!!!’

When we checked in our room was not ready so we got drinks at the bar. It was upsetting that after preparing one of our drinks they gave it to a larger group of Armenians who arrived after us. Then the next morning we wanted to go to a museum but got conflicting information as to whether it was open. The staff said it was open but I asked them to double check. They insisted it was open, but after getting there found it was closed on Wednesdays. They also pointed us to predatory taxi drivers who charged us about 10 times the proper fare. Apart from this the hotel is excellent, with a nice pool and excellent breakfast. But the staff needs to meet the standards of such a hotel.

They lost our confirmed booking and the room we had booked was not available. They took forever to rectify the situation. In the end they did upgrade our reservation from a junior suite to a suite, which was nice, but they should not have lost our booking in the first place.

This hotel “declined” 3 different credit cards & told me I had to pay cash. I found out it charged all 3 credit cards, leaving me with the nightmare of having to straighten out their mess. I would not go near this place. Ruined a lovely vacation!!!!

Great decor, very comfy bed, breakfast good but not fabulous with hot foods lukewarm, and less selection of meat and cheeses that you expect from 5 stars

Terrific hotel. Attentive staff. Good location excellent breakfast and super clean room. Who could ask for anything more? Can’t wait to go back!!!!

Very well situated hotel right in the City center. Great breakfast and happy hour. The last night we had an issue with the bathroom sink, but the staff came to remedy it right away. Would definitively stay again.