The hotel is a bit remote from the center of the city but is located in a very quiet area. I truly enjoyed my 6-day stay and felt always comfortable. Staff are all always very kind and friendly, and speak English well. Staff members at the reception willingly called a taxi for me (Across the street in front of the hotel, Blue Bird taxis are usually waiting) and kindly told me where convenience stores are (Actually, there are several small grocery stores and local restaurants near the hotel, but they are on the tiny roads and difficult to find. We need to walk for a while). Staff of the restaurant were also very kind. Breakfast and dishes are good. I purchased cake several times at the restaurant. The cake looks very beautiful and tastes good. I was allotted a room in the 7th floor, from which I enjoyed a marvelous view of the city of Pekanbaru and the swimming pool (In the weekend (holidays), a number of families stayed at the hotel and were enjoying the swimming pool). The room was spacious, but facilities of the room,especially the bathroom, was a bit old. I enjoyed a number of TV programs in the room . Also, the internet (wireless) is easy to use and very swift. To go to shopping malls, convenience stores, and restaurants at the center of the city, you need to take a taxi (but if you take a taxi, the center of the city is very close to the hotel).