Tonic Hôtel Saint Germain

Nice front of house, but in my room the TV was not connected, no radio, no info on how to contact service desk. Rooms are very interesting but very small for a 3 star hotel. Stair carpet is very dirty and threadbare. This hotel used to be 2 star and I think it should still be! Staff are very nice, but hotel was not in as good a state as last time I visited. Disappointing

When we checked into our room, tools, screws, and dust were left in room. The guy at front desk during day was very helpful. When we went to bed, we noticed that the sheets and mattress were wet. The gentleman at the front desk was hard to communicate with. He finally came to room. We showed him the issue and gave him the wet linens. He finally came back with some linens, but they didn't fit the bed. It took him 3 trips and over an hour to finally bring us some linens that we could make work. My husband and I had to flip over mattress and put the linens on the bed. The room had a broken light by the bed and the exhaust fan in the toilet room did not work. We did not like the open glass bathroom. The water from the shower splattered out into the bedroom area. Then the shower head came off, and water poured out all over the floor. The toilet was not at all private. Due to the non functioning exhaust fan, the room got a bit smelly. The windows were not at all insulated against sound. We slept with the windows closed, but it sounded as if our bed was in the middle of the street. It was so noisy that we could not sleep. We checked out after the first night and had to find another hotel. It was very disappointing, because we loved the look of the hotel. It was very beautiful with the timbered ceilings and stone walls. However, it just didn't function for us.

Great location and nice staff but the bed was very uncomfortable. Making a double out of two single mattresses never works. Shower arrangement in bath dysfunctional. Looked lovely but not practical. That said area was fantastic and perhaps if we’d had a different room rating would be higher.

Lovely small hotel , great idea for design with wooden ceilings and old paintings on the walls . Service very good, always nice people at reception. Definitely recommended for romantic trip. May not be suitable for people who préfèr more light in rooms , it is quite dark which for me makes lovely mood but because some room have no window on the street some guests may not like it.

Great location. Ver friendly and helpful staff. Rooms are tight, particularly for family if 4, but a great option for budget. Air conditioning was clutch during recent heat wave. My daughter didn't like the smell in the common areas, but it didn't bother the rest of the family. Breakfast was convenient, but mothing spectactular.