2/10 – Matig
4 augustus 2017
Worst hotel ever.
We had an awfull time at this hotel. It started with the scooter rental. They rented us a scooter that was broken. After a while the brake blocked and my girlfriend fell. The front office responsible said he was very sorry for his error. The supervisor took us with his car to center and gave us the front office number so we could call him when we wanted to be picked up. Also he said we needed to keep the scooter key until issues where resolved. unfortunatly we couldn't reach the hotel front office because he didn't have network conection so we needed to walk the entire end back. Again he was sorry. That night we got back from dinner and noticed that people went through our stuff (bags in our room). We notitied the front office Again and he was aware that three people have been through our bags looking for the key. (which the supervisor told us to hold on for now.) He appologiesed for the miscommunication. When we told him we got sick of all the excuses, he immidiately threatened us to call the Police. Besides all this we have also been scammed with boat ticket prices (after confronting them they returned the money we paid too much) and we got sick from the food at the restaurant. The rooms are filthy. Reasons enough to choose a different hotel.
Lauris
Lauris, reis van 3 nachten
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