Country Inn & Suites by Radisson, Summerville, SC

Will never stay at these hotels again! We arrived late in the evening. Upon check in 3 police were there for a disturbance. The mini fridge was broken with the door off to the side. Probably hasn’t worked for a while. I always look for a mini fridge in room before booking. No one cared that it didn’t work. The sheets were dirty on the sofa bed. The maid who wasn’t wearing mask over face just on chin wanted to get on small elevator with the 3 of us and our luggage cart plus other luggage we were rolling. Had to ask her to please let us take the elevator. It’s a non smoking hotel. All I smelled is marijuana. Extremely disappointed

The floor smelled like marijuana. Dried soft drink stains were found on the TV and the office chair. The internet was beyond slow, I could not even pull up Google. The new room was slightly better, but still found peeling paint, drink stains, and muted smoke odor.

Terrible. Waited at least twenty minutes to check in as the computers were t working quickly. Given key to our room and after lugging all our belongings up the slowest elevator ever, opened the door to a fully occupied room. Had to lug it all back down the elevator to the desk to get another room. Second room empty but would not consider it clean as hair not belonging to us found in shower and stains all over the rug. Breakfast was very pathetic and well picked over by 0730. Would never stay here again nor would I recommend it to anyone. Thankfully moved to another hotel for the rest of our trip that was so much nicer for the same price.

Hotel overcharged me, hung up on hotels.com rep. The room and common areas were dirty. Breakfast was lacking, even in the COVID environment.

This hotel is horrible the first room had hsit in the bathtub. The second room door was open and bed was not made like someone had just left out of there. The third room bed wasn't me properly bath towels and washcloth were filthy never ever will I revisit or recommend this hotel. The value of this hotel should be $50 a night the hotel smelled disgusting once you step out of the elevator

DO NOT STAY HERE! This hotel is the dirtiest place I have every stayed at. The customer service is also the worst. We came to the hotel at 4:15pm even though our check in was suppose to be at 3pm and we were told our room was not ready. When I asked when it would be ready I was told that she had “no idea” and if I did not want to wait I was welcome to stay somewhere else.

We had made reservations for a room sleeping five . It said on the website we would have a room with two queen beds and A sleeper sofa. That sleeps 5 When we checked in the room was a room with two queen beds and no sleeper sofa we called the checkin desk asked about it they said we didn’t reserve a room with a sleeper sofa. On our website it said it sleep 5 and had a sleeper sofa they didn’t fix it

I traveled with my family 15 hours to have the hotel tell me they had given away our room and had no other rooms available. The general manager finally found us a room after going through proving I had a reservation set up. We got into said room and it was terrible. They had two lamps in the room and only one had lightbulbs in them. The one bed had dirty sheets on it. You could see what looked like pizza sauce left on the sheet so it had never been washed. Would definitely not recommend!!

The receptionist seemed unaware of my reservation and it was after 3pm when I arrived and told they had no rooms ready except pet rooms and I informed her I had emailed them requesting a pet room and had received a response that they would be able to accommodate me. The room was finally given to me then. The phone did not work at all during the whole stay and no one checked it or tried to replace it while there..So no wake up call could be made.. The bathroom sink was falling apart.. The flooring looked very worn and the coffee pot still had the previous occupant’s left over coffee pads inside it. The remote would not turn the television off or on we had to do it all by hand..We requested towels and hand towels and washcloths five times and kept being told they were in the dryer. As you can see in the pictures the hair dryer was totally broken and cord stretched out to what looked like 50 feet and broken in the center. The staff was friendly but definitely unconcerned about any of our issues..

The staff was very friendly for the most part. My problem was at check in. We were traveling with a dog. We arrived early to try and check in. We were told, not until 3. The desk clerk stated that all the room cleaners did not show up. That only one showed up. I left her number to call me when a room was avail. We went to lunch and came back around 1230. Nobody was at the desk but there was the lone cleaner in the side office who spent about 10 minutes reading postings hanging in the office. After chatting during my stay I found that all the rooms were never cleaned that day