2/10 – Matig
18 februari 2025
Room 414 is horrible ...poor management..
Besides the receptionist at the front desk giving me suggestions on restaurants nearby to try. My stay was horrible. When i walked into the lobby to check in. There were people in the lobby playing a video game on the tv in the lobby using profanity as well. When we entered the room it was decent. The tv in one of the bedrooms were to dim to watch. After going out with the family to enjoy some festivities and returning back to the room. We were unable to shower because the shower was broken. The faucet for the tub was missing. They literally had a pipe that was sticking out over the tub. I called down to the front desk to tell them what was going on and got no answer. So i go down stairs to the front desk and the receptionist is walking around in the lobby talking on her cellphone. I told her the issue I was having with the shower and was told there wasn't another 2 room suit available. So she gave me a opinion of getting two rooms that were side by side downstairs. Or she could give me a key to a room that's on the same floor and we can use the room to shower. Since I didn't want to split my family up I chose to just use the room on the same floor to shower in. After a hour of waiting to get access to the room to take a shower. Come to find out it was a room someone was staying in but they were moved to another room for whatever reason. After we finally laid down the pillows in one of the rooms had a sour smell to it so we had to swap pillows that was in the other room.
FREDRICK
FREDRICK, gezinsreis van 1 nacht
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