I was in desperate need , when I inquired their quote was a lot higher than the internet ( I’m on a tight budget ) originally she was going to charge me $30 for my service animals but after I purchased on the internet she then charged me $235 for my pets , then I had to pay $40 for late checkout( the guy didn’t even want me to stay even though it’s advertised ) . The water pressure was horrible , I had to clean the room before I brought my stuff in , they had no “ do not disturb” signs, ( the guy in office took a piece of paper and wrote do not disturb and handed it to me) the other customers were sketchy to say the least . I found drug paraphernalia in the smoking / sitting area , many dogs of other customers were off leash , hair dryer didn’t work , no coffee pot , refrigerator was off initially, no pet area and the close parks don’t allow dogs. Honestly, for the price a little over $800 for a week , it isn’t worth it !!! I could have dealt with a lot but between not feeling safe , the staff were nasty, the water pressure, and the money .. I should’ve stayed somewhere else .