To start positive, the rooms are nice just like the pictures, clean, with the facilities of a 5* hotel.
The breakfast is to cry, almost embarrassing.
Fruit-an egg-a toast with jam... exactly the same as the breakfast in a hostel/20usd per night.
We booked this 5* hotel for the last 4 days to of vacation to relax en enjoy the sun next to the beach or on the pool. The pictures (on every online bookingplatform) shows nice sunbeds next to the pool on the roof. Very nice, private and comfortable. BUT forget this, these days it is a rooftop bar! Loud music, every day allready from 11 am. No sunbeds but high cocktail-tables and the worst it is public space! Every body can walk in and out!
consequence is that staff is imporsenal, the drinks are pretty expansive, no drinks on the roombill, many unkown people come to your 5* hotel, to take some pictures of the rooftop view and the swimmingpool ( where hotel guest pay for) and after that, they leave the hotel (free acces to walk in the corridors) the beach side in front of the hotel is very small and public! So even there you have no private space as hotel guest.
All these issues are not acceptable if you represent a 5*star hotel with 5*star prices and cheating pictures.
To end positive, the restaurant is very very good and not expansive, i mean the kitchen is deliciuous, the restaurant is old fashion and not cosy at all. The staff was friendly and recognizes our complainings, speciale thanks to Isabel.