I guess I should have looked past the 8.2 rating. Upon arrival and 1at glance of the room, appeared decent.
1st issue I had was the sleep sofa didnt have any bedding, when i went to front desk, they stated they didnt have anymore and said the beds should have enough linens, when i explained about sofa she asked how many people were there, when i told her 6, she said they have no rooms to sleep 6, (2 queen beds and sleep sofa that sleeps 2) and advertised as 6. She said if some came out of laundry she would let us know.
2nd issue: when my dughter went to make coffee, and use sugar packet a baby roach crawled out on her. She emptied container and found 12 baby roaches (see pics below). When i complained to front desk, was told could not give discounts but move rooms, or cancel our reservation. Unfortunatley at last minute could not find another place.. had to stay there & was given no discount for inconvenience.