The Pointe Hotel and Suites

Right on Lake Minocqua! Really enjoyed relaxing on the balcony. Whirlpool tub was nice after all the walking and exercise we go! Lots of things to do!

The staff were friendly, the pool area, lobby, and grounds were very nice. It was a little long/complicated to get from our room to the lobby, and our room needed a little spiffing up in my opinion (new screen on sliding door, gaps filled in around AC), but I liked it and would stay again. Minocqua is a beautiful little city.

I’ve stayed in this area many times and this is definitely one of the nicest place I’ve stayed at. Exceptional value and great location and views.

The staff, Sally, is as very helpful. The rooms were clean and all issues were addressed.

I love this place. It is quiet and cozy.The folks there are friendly and helpful.

Excellent, nice views and love the kitchenette.

Our stay was very nice.

The room we had was excellent. Like the location with good parking. The woman who was on duty at night at the desk was excellent...because we had a couple of maid issues. The hotel is transitioning to a Green policy which is great. They have a placard in the rooms explaining that to receive maid service you need to call front desk before 9:00am...not really customer SERVICE. The front desk woman (name not remembered) told us after we called about not having maid service first nite that we should place "Maid Service Needed" placard on door handle next day, We did...nothing. The front desk woman brought us what we needed IMMEDIATELY...good SERVICE! The next morning we actually talked to maid and asked her to service room AND we put placard on door. Result; for 2 people in room only 1 wash cloth and no coffee paks. The placard explaining Green policy in room says that enough items for length of stay will be in room provided you go Green. That being said we should have had 5 coffee paks, 5 rolls of toilet tissue, and then only have linens and beds made if Maid Service placard placed on door. This is not a negative review. Only comments to help improve their service. The hotel is very nice and you should check it out. The "fireplace" with heater was a very nice feature for out Thanksgiving visit.

Friendly staff, basically clean room. The white sheets on one bed had stains that look they may have been old but right in the center of the mattress sheet. I slept there anyway, but it wasn't appealing to see. Bathroom is tight but functional. Kitchen was well stocked. There is a partial wall that separates the two beds which I really liked for privacy. Continental breakfast was substantial. Great view from the room. Short walk to town. I would stay here again.

Great location. The unit we had was good. the bathroom was a bit small, but we were ok with it.