Panan Krabi Resort

Very nice good priced hotel, comfortable located with great helping staff

Lovely hotel, staff very attentive. I’ll be back!

This Resort is probably the best place I've stayed at. After staying in Hong Kong where the service wasn't so great once we arrived at the Resort, they were so welcoming,they walked us to our rooms. The service and everything was so welcoming. It made us feel so good and happy. The rooms were so clean and when they would clean it .. it was perfect! like they actually put effort in to cleaning the rooms. They're so organised as well, there was so many people staying at the resort and the lobby would get full in the morning for tours and stuff so they would make a list and keep it all organised. I can't praise this place enough and the pool? amazing we had so much fun. I can't thank the service enough, well worth every penny.

The view wasn’t exactly as advertised. I paid extra to get a room with a view of the sea, but got 90% mountains, 5% construction, and a little bit of water. The A/C didn’t do anything to dry the air in the room, so everything was constantly wet, including almost ruining my passport. There was also no microwave in the room and the fridge was tiny without a freezer. The hotel also lacks washing facilities and wants 50 baht to wash each shirt. Lastly, the crib was a tiny little, old, hard pack-n-play with metal ribs and no cushioning for my daughter, so she ended up sleeping in the bed with us for the vet a week. I don’t understand the lack of real cribs in a place as nice as this. This being said, the staff is SUPER friendly! Everyone in the dining area and front desk always said hi to us and more specifically our daughter. The pool is huge and even has a kids’ play area. You can get drinks at the poolside bar and then swim to an area a little more secluded to enjoy them. Check-in and out was very easy. The room was nice and the bed was very comfortable, but the bathroom was cramped.

The resort was perfectly located with just a short walk up the driveway to all the restaurants and shops. It is also only 10 minutes east walk from the beach. This new, modern property does not have sprawling gardens but they have used the space wisely and produced 2x lovely pools. The staff were extremely attentive and always greeted us with smiles. We would definitely come back to Krabi without hesitation but would consider staying a Panan again only for the next few "personal" reasons. The room was smaller than expected but was always extremely clean and tidy. There was only one English/Australian TV channel so when the torrential rain hit there was little in the way of entertainment/movies in the room. We also found the "one" restaurant in the property very uninviting (almost sterile) so we chose not to eat there at all and venture out onto the streets. These are only small personal issues but did make an impact on our stay.