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3,5-sterren hotel in Allen met een buitenzwembad en een 24-uurs fitnesscentrum
Amaizing staff,privacy and cleanliness I enjoyed my stay will come again
20 aug. 2021
Had a wonderful stay at this hotel! Just booked for the night but it was so nice. The…
17 aug. 2021
Deze accommodatie heeft aangegeven te voldoen aan de schoonmaak- en desinfectierichtlijnen volgens Commitment to Clean (Marriott).
Onthoud: verzamel 10 stempels en ontvang 1 bonusnacht*
Deze accommodatie bevestigt dat er momenteel maatregelen worden genomen voor een extra grondige schoonmaak en de veiligheid van de gasten.
De accommodatie wordt schoongemaakt met desinfectiemiddel.
Gasten ontvangen ontsmettende handgel.
De accommodatie bevestigt dat het de schoonmaak- en desinfectierichtlijnen van Commitment to Clean (Marriott) volgt.
Deze accommodatie heet gasten van elke seksuele geaardheid en genderidentiteit welkom (LGBTQ-vriendelijk).
Deze accommodatie aanvaardt Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, pinpassen en contante betalingen.
*Bekijk Toeslagen & Beleid voor extra details of extra kosten
One of the worst hotels I have been at. The guy at the check out desk was really rude. He just handed us the room key and explained NOTHING about what's here and where to find it. When we got to the room, it was not the city view room we booked. He was annoyed I asked him to change it. Due to Covid, we had to ask for someone to clean our room, but when they did, they did not bother to change the bedsheets which our daughter had stained. When I tried to call downstairs the phone did not work. There was no menu for any room service and although purportedly, you can access it from your tv, the TV did not work properly. The only thing we enjoyed is the pool which was a nice amenity on a warm day in Texas.
Gezinsreis van 4 nachten, 4 aug. 2021
Our check in was very confusing. Not much detail was given as to parking, where to go, food or any amenities. They could not get our credit card to work and told us not to worry they would figure it out later. They had to stop us on our way out the next day to run our credit card again, a bit frustrating. Our room was clean and simple, we loved the shower. The bed was very hard and the pillows were so soft they had no support at all. We had no TV access and when we asked about it they informed us it was for the entire property and they were not sure when it would come back on. The pool was clean but the landscaping was a bit off and the lounging chairs were very stained and unappealing. There was only one person working the bat window and it took some time to even get there attention. The pool restrooms were hard to find, the sign was so small you had to look or ask for it. We noticed many places that needed repairs. The pool bathroom had a broken sink cover that was a huge eyesore, our room had a cabinet door hanging half off, hallway lights that were flickering and many of the room numbers had been replaced with paper numbers which looked awful. We were very interested in doing breakfast downstairs at the restaurant but could not find a menu anywhere. Not online or in the hotel so we opted to go out. The only other thing that seemed to bother me was the lack of personal connection with the front desk. I would say more but have no more characters to.
Reis van 1 nacht, 4 aug. 2021
A little weird, there 3 nights, no maid service, had to go to the front desk to order towels and they hand them to you. New hotel and convention center, all friendly people, 1 bartender in the bar at night was overwhelmed but she did a good job.
Larry, Gezinsreis van 3 nachten, 29 jul. 2021
Rooms were amazing, pool was nice and centralized. Due to convention, ate most meals at the hotel every day, which was fine. Staff was working VERY hard to keep up, but it was obvious they were understaffed. Even with that extra stress, they maintained a positive attitude and treated us well.
matthew, Reis met vrienden van 3 nachten, 22 jul. 2021
I came here for a AHIMA conference and really enjoyed my stay. The room was quiet and comfortable and the meeting rooms for the conference were great and spacious. My only complaints is on my last night there I called and asked for face towels and was informed they were out of face towels and were waiting for the company that supplied them to replenish their supply. I cannot understand how a hotel of this caliber would be out of essential things such as a face towels for their guest.
Diane, Zakenreis van 2 nachten, 27 jun. 2021
Always greeted with a smile and the rooms are clean and well cooled.
Jason, Reis van 1 nacht, 18 jun. 2021
This is a beautiful hotel! It was very quiet and comfortable. Lots of restaurants & shopping around.
Angie, Zakenreis van 2 nachten, 13 jun. 2021
Very clean hotel. Restaurant on-site. Convenient location
Reis van 1 nacht, 6 jun. 2021
Amazing staff!! Very professional!!
Oscar, Gezinsreis van 2 nachten, 4 jun. 2021
The property is very clean and modern..the parking is so convenient. We will definitely stay there next time. . There was nothing that we dislike. I is a great place. And price
Gezinsreis van 3 nachten, 29 mei 2021