GINN Hotel Hamburg Elbspeicher

The rooms look very stylish but our ‘superior’ room was tiny! The drain system makes a very loud sound every time you flush the toilet or use the shower, and you can hear those of neighbouring rooms which can make for a very noisy night. They provide a cafetière in the room, but no coffee! You have to go to reception and ask for it. It’s just a pain, why not leave some in the room? They do room service apparently, but there’s no menu and no phone in the room to order it. On the plus side, the view of the river is amazing, and the beds are very comfy. Overall, I expected a better overall experience for the price.

The views from the 8th floor over looking the docks at night are great. Rooms simple and clean. Could do with harder pillows for neck support

There's no sign to find the reception, which is not obvious that is located on the 8th floor, the room is very noisy and there

Hotel was very located for the business trip I was on. In-room facilities like tea and coffee left a lot to be desired. The hotel has a vacuum toilet flush system, the noise from which permeates the walls into neighboring rooms. Other than that the rooms are very nice, modern and comfortable.

The hotel is very modern and offers great view ver the Harbour. We found it to be quite noisy especially with an open window due to the paved street outside with cars passing. Other than that, very modern, clean and comfortable room.

This is kind of concept hotel focused on “green” life i.e. no meat for breakfast, toilets working like in the airplane (very noisy), the same with showers. All good as long as you are taking shower and this suction sounds are every 30 seconds. However, when all of the guests are taking showers when you are trying to sleep, well very noisy in your room as well. The staff of this hotel is very helpful and very friendly!! The rooms very clean and with quite nice design. Overall it is nice hotel with a “go green” twist.

This hotel is rather strange as the reception is on the 7th floor and the rooms below. This means that check in and check out take longer than they need to. The corridors to the rooms are also very dark, in fact they are painted black. The room was pleasant but noisy which meant a poor night of sleep. There also didn’t appear to be aircon but only a small desktop fan which was surprising for a 4* hotel. Staff didn’t care to ask ‘how was your stay’ at checkout and generally didn’t seem that interested.

Good location, no air con at 33degrees Celsius. No information given at check on

It seems like a missed opportunity for this newly built hotel. Reception on the top floor was a bit strange and the industrial design in the rooms left if feeling cold. It nearly always happens when I book through Hotels.com that I get the lowest quality room in the category, even if the hotel is empty. My room was road side not river and the road is cobbled so cars driving up and down all night make so much noise, take ear plugs. The bed sheets seemed old and well used and the pillows had a strong smell from the previous occupants. Wont be back.

Excellent food and service in the restaurant too