2/10 – Matig
3 februari 2025
The worst stay EVER.
I am so highly disappointed. First of all, the cleaniness. There were stains on the beds- grossly new and things I won’t even comment what they were…you can guess. The second major issue- the staff at front desk was very difficult to understand and unhelpful.
3rd- all AM 1:30-7am there was constant issues of someone slamming doors, other people staying there, opening their doors to see what the heck was going on, yelling and it was just…OUT OF CONTROL.
For almost $350 plus a mistake that I am still trying to get my money back for, a reservation with the wrong dates, the front desk not answering, anytime I called to fix this issue- they never answer their phone, the manager never called me even after talking to Comfort Inns head honchos, this place honestly needs an upgrade and a whole new slew of customer service because as of right now- there is none. As a front desk agent of many years- this should be embarrassing to this comfort inn.
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