2 girls at the reception were friendly enough, one of them was eating something, which was not very pleasant. they gave out a card from the room and bracelets for the pool / beach. we thought we would finally relax after a long trip. but when we opened the doors of the room, we were shocked: there was a lot of dust / garbage on the floor. one of the beds was already made with a sheet, there were other people's hair and rubbish in the bed. we went back to change the room, we were given another card, but we could not open the electronic lock on the door of the new room, we again went to the reception to report our problem, the girl at the reception updated our card, but again we could not get into the room! it was very hot outside. Finally, already angry, we returned the card - the key to the room and booked a room in the opposite department. the girl at the reception said that she would return the money for the room, but still nothing. I highly do not recommend this hotel.