Los Tuxtlas Biosphere Reserve - 5 min drive - 3.3 km
Nanciyaga Ecological Reserve - 9 min drive - 7.9 km
Salto de Eyipantla Waterfalls - 16 min drive - 15.5 km
Getting around
Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 155 min drive
Restaurants
Restaurant Palapas gorell - 2 min walk
El Curandero Cevicheria&beer - 3 min walk
Taquería Santo Toribio - 11 min walk
Café la Casa de los Tesoros - 11 min walk
Restaurante Margiros - 10 min walk
About this property
Hotel Playa Cristal
Hotel Playa Cristal is a great choice for a stay in Catemaco. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tierra de Tucanes, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a snack bar/deli, and a garden.
Languages
English, Spanish
At a glance
Hotel size
33 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out time is 1 PM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Onsite parking includes off-street options
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Business center
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
An outdoor pool
Banquet hall
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Tierra de Tucanes - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 98 for adults and MXN 98 for children
Children & extra beds
Rollaway beds are available for MXN 200.0 per night
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Playa Cristal Catemaco
Hotel Playa Cristal
Playa Cristal Catemaco
Playa Cristal
Hotel Playa Cristal Catemaco, Mexico - Veracruz
Hotel Playa Cristal Hotel
Hotel Playa Cristal Catemaco
Hotel Playa Cristal Hotel Catemaco
Frequently asked questions
Does Hotel Playa Cristal offer free cancellation for a full refund?
Yes, Hotel Playa Cristal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Playa Cristal?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Playa Cristal?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Playa Cristal?
Sorry, there's no onsite parking at Hotel Playa Cristal.
What are the check-in and check-out times at Hotel Playa Cristal?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 1 PM.
What is there to do at Hotel Playa Cristal and nearby?
Hotel Playa Cristal has an outdoor pool and a garden.
Are there restaurants at or near Hotel Playa Cristal?
Yes, Tierra de Tucanes offers Mexican cuisine.
What's the area around Hotel Playa Cristal like?
Hotel Playa Cristal is a short 2-minute walk from Laguna Catemaco and 11 minutes' walk from Carmen Basilica.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 10, 2024
Close to the lake
Florisol
Florisol, 1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 24, 2024
Belen
Belen, 2-night trip
Verified Expedia guest review
8/10 Very Good
Mar 3, 2024
all was good
Javier
Javier, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 4, 2023
Veronica
Veronica, 1-night trip
Verified Travelocity guest review
8/10 Very Good
Dec 13, 2022
Martin
Martin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 10, 2022
It’s ok
Walid
Walid, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 23, 2021
Staff, clean and very accessible to walk to different restaurants and other activities. Nice pool area.
Verified traveler
2-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 11, 2021
Fidel
Fidel, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
Jun 10, 2020
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 9, 2020
Verified traveler
4-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 18, 2020
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 25, 2019
We have stayed a few times at this location. Easy check in/out, staff is very friendly, pool and garden area is beautiful.
Verified traveler
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 6, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 27, 2018
Amazingly, it was raining cats and doges despite the fact that this is said to be the dry season. Rain starts normaly in May....What could they do about it?
joel
joel, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Sep 14, 2016
The hotel was good for what we needed my husband fell in love with the garden but keep in mind that it belongs to the restaurant we were told we can't bring our own drinks and just enjoy the view. That really upset us bucause we really wanted to sit and enjoy the garden.
maria
Verified Hotels.com guest review
8/10 Very Good
Aug 19, 2016
Good stay
I had room 104, and the lock jams, so they showed me how to jiggle it.
E
Verified Expedia guest review
2/10 Poor
Aug 25, 2024
Hotel anticuado, urge remodelación, parece motel.
Es un hotel anticuado, no lo han remodelado, las camas con malos colchones, se sienten los resortes por doquier, el área de la alberca es lo único rescatable, y por eso ponen tan pocas fotos, publican las fotos de los mejores lugares con los mejores ángulos, nuestra habitación parecía de motel, el baño igual.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jul 30, 2024
Juan Ángel
Juan Ángel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 23, 2024
Excelente servicio
Nancy Azucena
Nancy Azucena, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2024
Muy buena atención por parte del personal y de su gerente