Complaint is with the motel I stayed at in Norman, OK... America's Best Value in, just off I-35 and Main Street... Rooms and building were run down, in need of repair. Bathroom door was delaminated, rust stains on the tub. When I arrived there were public hairs in the tub soap dish, and longer hair in the bottom of the tub... if my wife was with me we would have left for another hotel... but I stayed and made the best of it. There was no room service, fond room as I left when returning each day... no new towels, no made bed, no cleaning.... will never reserve this motel chain again... reminded me of staying in a third world hotel overseas... I am retired military.