2/10 – Matig
10 januari 2025
Do Not stay here 01/09/25
Recently purchased by Choice Hotels. Currently under renovation, was not mentioned on Hotel.com website. Took to hours to get i to our room. Tried two different set of keys to get into room 414, unsuccessful. Then got move to room 614, front desk clerk went with us to the room. No main lights working in the room and exposed electrical boxes and tub spout was leaking. So we waited in the room with our luggage while front desk clerk went back down to switch out the keys for another room. Clerk came back to get us stating she had check rooms out and 630 is good to go so we move again. Got into the room and settled in for the night (2am now) and then noticed hairs all over the sink and water had leak under the sink so the room had not been cleaned or not cleaned well. So tired and mad we just went to bed and try to get some sleep. There is also a nasty smell in the air as you walk through the hallways and the rooms. How is the places even in business??? Should be shut down until ready to open at Comfort Inn. This ruined my opinion of what a Comfort Inn should be like and all other Choice Hotel brands. If we would have check in hours earlier than 12am we would have left and went somewhere else. Totally unacceptable. I want my money back. HOTEL.COM app will not allow me to upload photos of this stay.
Steven
Steven, reis van 1 nacht
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