2/10
Prior to my arrival, i called the hotel for assistance with a late check out and a possible 6:30 P.M. checkout, Staff was rude, advised they had room however it would cost $30.00 per Hour, I called the hotel 3 times in hopes of being more reasonable, It seemed only a Marriott membership would help, the 3rd. time i gave them a Marriott number, still rude. I changed to Virgin Hotel and they were Great, worked with late check out that was reasonable and even gave me a ride to my evening event at No charge, I would Never recommend Renaissance Dallas
Suzana
Zakenreis van 1 nacht
