W Chicago - Lakeshore

The location is nice, the rooms could use a little TLC, the shower knob kept falling off, drywall was rotting away around the shower, caulking was old and gross and room had spaghetti on the floor when we checked in, there is an empty space where the amazing W mini bar used to be as they have done away with those. Definitely not what The W used to be but our stay was just fine overall. Probably won’t stay at this location again.

No where did it say how much the parking was. Also we had one booking number under hotels .com but they charge us 200 per night for the incidentals. They also told us they would take care of it and they did not. They also told us we would have to move rooms each night. Over all for the money we have nothing good to say.

It was Amazing

Nothing special about our stay. Room service trays were lining the hallways for quite a bit of time from neighboring rooms. Valley took entirely way too long even with the texting feature they promoted for a faster vehicle retrieval. Mirrors in room had water/fluid dried drip marks. Light bulbs were burnt out in one side table lamp and several burnt in decorative chandelier in the room. Staff was friendly. Personally, wouldn't stay again with all the competitive rates and hotels in the area.

Everything was nice room was very clean, nice views. Only parking option was valet which was pretty expensive unless you walk 2 blocks to parking garage.