Embassy Suites Corpus Christi

Everything was great except the fact that there was 3 children running and screaming with no parents around. This went on both days we were there and no one said anything to them about their behavior 😏

The Cooked-to-order breakfast is the best! Love how in the rooms, the living room area is separate from the bedroom! The staff was incredibly courteous, helpful & friendly. There are more cool things about this place, than I can mention here. We have been staying here off & on for years & love it. It is the best place to stay! Just wish there were more Embassy Suite locations!

Carpet is disgusting. Room stinks like mold. Mold in the shower

We were happy with the quick check-in. The hotel was clean. We booked three rooms. Everything was great except that we struggle with the AC in one of the rooms. We notified the front desk but didn't get a good response. The maintenance person didn't get to the room until 7 am. Very disappointed in the response. I asked the front desk if there was an anyway we could be compensated for the invoceneince since we didn't get what we paid for. I thought it would be a nice gesture but we struggled to get an answer from the lady at the front desk. The lady at the front desk said she would have to ask her manager. Still haven't got a response. Very unhappy since we do usually stay at the Embassy Suites whenever possible. We will wait for the Embassy Suites to respond. I hope Hotels.com or the Embassy Suites does the right thing!!!

Other than the fact that we had to wait longer despite informing them that we wanted early check in, the overall hotel met our expectations and we enjoyed ourselves.

So I have stayed at Embassy suites several times, and I never give these kind of reviews, but this time I felt compelled to do so. this has nothing to do with the Covid-19 restrictions, the room was kept in poor state, the toilet didn't flush right, you had to jiggle the handle to get it to stop running. the tv channels were not working past channel 10, every channel you tried at the higher numbers kept saying no signal. The bed was broken and lopsided, the head of the bed was lower than the foot of the bed, when I called down to the reception I was told "ok I see you booked through hotels.com" I was unaware that this mattered, but to them it does. I can not say I will book another Embassy suites anytime soon, basically I felt like I was at a low grade motel, but the price did not reflect!!

We were disappointed with the parking situation. The lot is not big enough to accommodate a lot of guests. Many cars in the lot did not have a tag, with a strong possibility there were people there that should not have parked there. Also, the breakfast choices were very disappointing. The pool was not open either, and that was a let down. However, the customer service was great.

Room was a little dirty, and stuff was left in the fridge from the previous guests, however, all in all we had a good time.

Great stay and Great breakfast

Great staff best customer service. I definitely recommend