Smart Hotel Milano

Nice location. Clean. Friendly staff.

Clean and greats place to be

Just next to Milano Central station and Metro and super market. Breakfast was really nice. However wish it had a water kettle in the room for hot water as you can't get it outside of breakfast time.

The hotel is confortable if your going to stay only for a couple days.. The shower enclosure should be close all around because the bathroom gets all wet if you take a 10m shower.. It's really annoying.. The positive point of this hotel is that is very close to the railway station, it's a must if you are carrying a lot of luggage.

An overnight stay was required before a flight next day. Excellent location close to Milano Centrale. Modern hotel , free wifi and breakfast, efficient front desk. Plenty of places to eat and drink nearby

The only thing is that there is No long vertical mirror to look at to make sure you are debt before you leave. And the plug for curling iron with the converter is to unplug the refrigerator in the room. Besides that it close proximity to the station. And overall clean and nice hot water and private bathroom.

Poor design of the shower guarantees a flooded bathroom floor every time.

Hotel is in a good location, very close to Central FS metro station. Both myself and my colleague booked a "Standard Room, 1 King Bed", however both of us were given a smaller room with a double bed, against the wall. The night receptionist didn't seem to understand the problem, and luckily it was one of us per room staying, so it wasn't too much of an issue, just very disappointing. The rooms are VERY small - much smaller than in the photos (maybe they have one or two of these larger rooms, but neither myself or my colleague got one). I've stayed in these "pod" style hotel rooms before (Yotel NYC, Pod DC, CitizenM etc), but the layout of the rooms at Smart Hotel doesn't work nearly as those of the other chains. For example, Smart Hotel have the toilet inside the shower, so everything gets soaked in water when you are showering (including the toilet roll). You also have to be in the shower to open and close the bathroom door, as there isn't any space otherwise We attempted to have breakfast on two mornings, but on both occasions, the "hot" breakfast (scrambled egg, veg, beans etc), was cold. Both times we ended up getting breakfast elsewhere, and we didn't bother trying at the hotel after that. Key points: - Location is good. - Rooms are clean. - Toilet is in the shower, and bathroom layouts aren't practical. - Rooms are a lot smaller with worse layouts than those in the photos - Expect to get a smaller room than the room you have booked. - Avoid breakfast.

Fantastic hotel right next to Centrale. Awesome bedding and very chic rooms. Would love to go back

We booked the room because the description read that there was a lift to all rooms - apparently all except the top 7th floor - which is where they placed us. At the top of the hotel the room was very hot, the aircon could not be adjusted as it was set centrally, and we were uncomfortable for two nights. The fridge also did not work when we soooo needed a cold drink. Bed and shower were ok, but the room was very small with hardly room to get around the bed. Breakfast was quite good but the staff there were imperious and rude. The other staff were great. WiFi was ok. We would NOT stay here again !