DoubleTree by Hilton Nashville Downtown

Great, the man at the front desk was super helpful and the stay was good!

The Nashville Double Tree is in a prime location. Short walk to downtown and a reasonable walk to Music Row. I would happily stay there again!

Hotel is in a good location. Is a few blocks walk to Broadway. The Broadway at 5th Ave is close, and a nice center. Parking is ridiculously high priced. Starbucks and restaurant/bar on site is nice. Negatives- room cooling fan was extremely loud, room keys didn’t work 2 separate times. Had to return to the front desk to reactivate them ( we did not have them near our phones, they admitted a glitch in their system). Covid regulations strictly enforced.

This was quick weekend get-away. Room was clean and water hot and plentiful. Front desk seemed a little challenged when we were checking in, but it seemed like everyone got there at the same time. Hotel valet parking is really the only good choice, but the valets were quick and careful.

The check in and employees were friendly and helpful. The elevator was a huge issue. It seemed like only one of them worked; resulting in packed capacity and no one wearing masks. Valet was awful. They need more staff to properly valet cars. The towels were like sandpaper. I won’t be staying again. On the positive side, the location was great.

We enjoyed our stay at the Doubletree, although it would have been nice to have our room cleaned and towels replaced.

This stay with the double tree was really disappointing. I normally love this brand of hotels, but this was a disaster. The building is visibly run down and not well maintained. Unfortunately the hotel didn’t feel super clean either, the room we stayed in had stains in the tubs on the walls, counters. The pillows were so worn down when you laid on them you sunk all the way to the mattress. Our AC didn’t work properly so it was quite humid and uncomfortable. Walls were paper thin so you could hear everything from your neighbors. The crowd who were there was loud and rambunctious, we were awoken at 4am as some bar goers were screaming in the hallway. When we got up early in the mornings to get coffee- there were empty beers in the elevator from the night before. The staff weren’t heavily enforcing masks so a lot of people just weren’t wearing them. The valet was 48$ a night, and most times you had to wait for your car for quite a while- I often saw lines of people waiting at the entrance for a long time. We were super disappointed- we were just looking for a romantic quiet get away to Nashville- and this was less than that. We actually ended up checking out early because we didn’t feel comfortable, clean, or safe from COVID.... Choose a different hotel, this one’s not worth the trouble- only thing positive was it’s location.

The hotel was nice the comfort level was good location was good valet parking sucked because it took too long to pick up we waited 30 to 40 minutes to get our car after check out.

Pool got closed, refused to clean our room during our weekend stay, not very friendly staff at service desk . Was just ok, won’t stay there again

Stay was horrible, hotel had parties going on in rooms and did nothing about it. Hotel was filthy dirty. Customer service was horrific. I have stayed here many times and will never stay here again, actually canceled my reservation in May and rebooked at another hotel