Placed in room with no heat, broken lamp, no toiletries, no Kleenex, no coffee, 1/2 roll of to, 1 washcloth, no hand towels. The property has only become more run down in the 3 years I have been staying at Shilo. The restaurant was closed again. I paid a lot for my stay, I was disappointed in that part of my trip. I will find somewhere else to stay next year.