6/10
Location was great, room was fine. Biggest issue was checkin. We came in right before midnight and parking is only behind the building. Unfortunately, there is no way to enter from that side unless you have already checked in and have a key. There’s no buzzer or phone on the back entrance where everyone parks. So, close to midnight, with all my bags, in the rain, I had to walk all the way around the hotel. And not even the front was open, I had to pick up the phone and it rang probably 10 times before I saw someone emerge from the back room from the checkin desks, looking like I’d woken her up. She was not welcoming, nor cared when I mentioned it would be great if there was a way to get in from the back. I was already exhausted from my drive in so wish all of that unnecessary hassle could’ve been avoided.
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