2/10 Poor
Dec 31, 2024
Worst experience ever.
When we arrived the room was dirty, the sheets had stains and hair on them. My wife went and told the front desk and there solution was to hand her sheets for us to remake the bed ourselves. The next morning we had a do not disturb sign on and the front desk guy knocked on the door and said they are coming in because a hot tub in another room needs to be fixed and that has to be done from our room. I informed him of the sign I hug on the door and he proceeded to bring his repairman in and start to work. We packed up and left right then. Still hoping for a refund for the remaining 3 days we paid for.
Kevin
Kevin, 3-night trip
Verified Hotels.com guest review