The Westin San Diego Downtown

Location is good for downtown, evenly spaced between Little Italy, the Gaslamp district, and the Marina. Highlights: The car valet service was excellent, though a bit pricey. The hotel provided a toddler crib which worked out great. The room overall was good. Lowlights: Staff was far less than welcoming overall. The breakfast / food staff was abysmal in terms of service (our server on one day checked with us once over a 45 minute period, completely out of sight and mind for the rest of the time -- other servers and staff had to help us). The food was mediocre. Room service was equally disappointing and unremarkable -- we managed 4 nights without a single room service call (no, we didn't have the do not disturb card out). I would not stay here again -- plenty of excellent options in the same area that provide far better service.

the hotel was clean and comfortable but we got a hotel room with a broken tv. called the front desk to let them know of the issue and they sent security up to take pictures. did not get an apology or offered to change rooms they just didnt seem to care.

Its a Westin, so I expect top notch conditions! The breakfast buffet was terrible at $26 apiece! Terrible service and inadequate food choices.

I highly recommend this hotel for business travellers. The rooms are cosy, quiet and the beds are comfortable. There is a cute bar in the lobby area that is open until midnight and perfect for couples or solo travellers winding down. Staff are very friendly and in particular we liked NAF in reception who was very helpful with setting the room up as our luggage was being delivered and provided us with information about the hotel and it's surrounding. Will definitely go back!

Thoroughly enjoyed our stay at the Westin San Diego. Our room was impeccable and clean. The bed was comfortable and sheets were crisp and clean.