Comfy beds, very clean rooms, bluetooth mirror in bathroom, very clean bathrooms. I lived it there!
LaTasha, Reis van 1 nacht, 4 jun. 2021
Looks Can Be Deceiving - Terrible Service
At check-in, room rate not the same as hotels.com reservations. Was told someone would reach out to me to fix. Did not. Wrong room number was put on my key envelope and I was trying to get into a room already occupied. Very awkward when guest opened the door and asked why I was trying to get in their room. Told room cleaning every 3rd day and 1st cleaning would be on Tuesday. Room not cleaned. Asked why, and was told “you have to ask to get cleaned” I thought that was done at check-in?. I said please clean my room tomorrow. “Okay” In the morning, I confirmed my room was scheduled to be cleaned. “Okay” But again, room was not cleaned. 4th day of stay, No new towels, no bags in the trash cans so kind of difficult to empty myself. No replenishment of coffee supplies, toilet paper, soap, tissues. Front desk said no manager available. Was given a card with an email address for manager, who I emailed and begged for her to get my room cleaned on Thursday (5th day of stay). Finally got a response almost 24 hours later that my room had been “serviced” and that they were giving a small discount my bill for all of the issues. The “service” consisted of bed making and leaving towels. Trash cans full (with no bags), bathroom not cleaned, ice bucket had same bag from 5 days earlier, with something gross floating inside, no coffee supplies, no tissue or tp refill. Was told “sorry we didn’t meet your standards” but does CAMBRIA have standards? Apparently not.
Yanoula, Reis van 6 nachten, 29 mei 2021
Great 5 days!!
My stay was comfortable and the location made it convenient, as well. My room and the hotel itself were very clean, which is just about the most important aspect of my stay. I will definitely be staying there again!
Valerie, Reis van 4 nachten, 16 mei 2021
The hotel was new. The lobby was clean and the people at check in were vert pleasant. Our room was clean and the bathroom was larger than most I’ve seen. Unfortunately we did not have enough towels the whole stay. For the money spent on our stay we should have had plenty of towels. Breakfast was not included in the price and there was a separate charge for that as well. I will not be staying here again. I will be looking for something cheaper. I did think the pool was small for the size of the hotel.
Teresa, Gezinsreis van 2 nachten, 13 mei 2021
Nice room. Did not service room. Had to ask for fresh towels. Good service
Robert, Reis van 3 nachten, 9 mei 2021
James, Reis van 1 nacht, 17 apr. 2021
love this hotel!
Front desk person was so nice and informative. The hotel is so clean and very modern. I will probably never use another hotel when I’m in the Charleston area.
Lakesha, Gezinsreis van 1 nacht, 7 apr. 2021
Sparkling new/great location
Samuel, Zakenreis van 1 nacht, 1 apr. 2021
Great place to stay and great price!
Nice, clean, and modern, loved the decor!
Jessica, Gezinsreis van 1 nacht, 26 mrt. 2021
Room smelt like fresh marijuana. Given another room and a broken crib with no replacement for our small child. Left the hotel and did not stay that night. The night clerk was helpless. We actually checked in on Feb 17th - Feb 18th.
Gezinsreis van 1 nacht, 18 mrt. 2021