The Majestic Hotel

DO NOT STAY HERE!!! First off covid or not, if im paying you 100+ for a night you will not limit me to 1 visitor and require if any guest that they need to check in and must have an id! So ridiculous, i will never visit this hotel again and am not ok with all the limitations. This hotel fools you into staying there and then you feel stuck. DO NOT STAY HERE!!!

We visit Chicago often and have stayed at other sister properties of The Majestic. I loved the location of the Majestic and it was reasonably priced so we booked it. Here is what I felt, some staff members were not cordial, unapproachable and somewhat condescending. Other staff members I dealt with nice lady who brings out the pastries, she was sweet. But I would have to say the only person who made our stay wonderful and consistently impressed us was Daniel Drake.He was amazing, friendly, professional and overall he lives up hospitality expert. He is the nicest, personable , professional, cordial and apologetic person. There was a misunderstanding and he dealt with it as professional, he definitely made our stay great!! A couple of things that went wrong; fire alarm that went off because of a guest . The alarm was ringing for over one hour. The was a horrible smell coming from the laundry area next to the elevator, there was a leak in our shower we had to put towels to stop the noise of dripping. They definitely need to update the hotel , they also need to provide better quality of pastries or breakfast options it does not have to be so stale or unappetizing on a low budget. There are options out there needs a little more thinking.The hotel needs updating, not luxury items or fixtures, I mean clean appearance and not moist and mildew feeling. The hotel needs some Tender Loving Care. Investing in a property is essential to keep its integrity, charm and guest!!!

We had a fine stay at the Majestic Hotel. Just stayed for a night while visiting folks in Chicago. It was on a quiet street uptown. The front desk staff was nice, but the room left something to be desired. Our room was tiny and very dated, and the radiator clanked all night long. Check in was also pretty inconvenient. The “loading zone” I was directed to was only one small spot where someone else parked with lights flashing for about 20 minutes while I waited by the hydrant behind them for my turn to park and unload. It was a fine hotel in a good location for us, but I wouldn’t stay again.

Check-In was smooth. Daniel was super nice and helpful. The rooms are extremely dated.. The wallpaper was peeling off in a lot of areas. The water pressure was terrible and the walls are paper thin. I think the flooring needs to be replaced because we could hear every creaking step. The best thing about this hotel is the location. If it were not for that we would not have stayed.

Great experience I loved this hotel the concept the service was great highly recommended!!!

The Majestic reminded me of a European Hotel. This place is a hidden gem located right in the neighborhood and walking distance to everything. I especially loved Daniel at the front desk. He is extremely welcoming and really helpful with ideas on how best to spend our evening in Chicago. We will be back again.

just wanted to say everything was great...my shower did not work properly but it got fixed..could not take a shower on saturday due to maintenance...I feel that I should be compensated for that..I think 10 percent of my stay would be appreciated and fair..I booked thru Hotels .com..are u the one I should deal with?

The hotel was lovely and in a good location. The room was sweet, lobby/dining room was just right.

Absolutely charming to me, as one not used to boutique hotels. Very personable staff and excellent location only a short distance from the hustle and bustle. The bathroom didn’t have a venting fan and the effects of that are noticeable once you’re in there but it wasn’t a big deal. Beds were comfortable and I am one who usually expects to not sleep well away from home, plus I was on the sofa bed! Breakfast is light but adequate. Coffee is good and plentiful. Would certainly recommend!

The service was great, clean room and bathroom. Only a couple things were negatives. Other people were loud and annoying and management didn't intervene. The shower in the bathroom was woefully weak pressured and hard water scale clogged much of the shower head.