We arrived 2 hours early and decided to see if we were able to check in ( check in time is 4pm). We were told the room wasn't ready and they would call me when it was. Was told, "Definitely before check in time!" I never recieved a call from the hotel and it was after 4:30 pm. When we checked in, the girl at the front desk was kind of rude and never apologized for not trying to get in touch with me. Other than that, our stay was pleasant. I would stay at rhis property again.