Fitzpatrick Grand Central

My stay was perfect from beginning to end. Andrea greeted me when I checked in and really welcome me to the hotel as though I was returning home. During my stay, she always greeted me when I passed by the lobby and was available to answer all my questions. The hotel is in a great location.

Fabulous stay at a wonderful hotel. Very clean, the staff is exceptional (thank you Andrea for all your help in changing my original booking last minute), location is perfect and the rooms are bigger than normal. Will definitely stay here next time I'm in town

The hotel is beautiful from the moment you walk in. Michelle, at the front desk Is exceptional. She went above and beyond to make sure my stay was perfect. I was upgraded when the first room I was given was having a slight issue do to previous construction but nothing to be concerned about. The room I was upgraded to was perfect. I had booked my stay to celebrate my bday and everything turned out wonderful. One night turned into a two night stay-I wanted to enjoy the moment a little longer 😊. The room was comfy and cozy, and sexy too! The bathroom/tub-shower was exactly what I wanted -I had actually requested for a tub (I really wanted to take a bubble bath! And I did! Yay! )Lol Everything was super clean and the bed was super comfy too. Loved this hotel. Thank uuuuu!!! Oh and I must mention, the maintenance guy was so nice too (so sorry I forgot his name), I had asked for help with a couple things and he was even nice enough to set the alarm for me (I didn’t wanna mess that up and not be able to wake up for a meeting the next day! Haha The staff was amazing, so professional , thank uuuuu!!!

Leisure stay, the beds are so darn soft i over slept again! Once again found parking right across the street from the hotel. Friendly staff and excellent location.

Have stayed several times always great!!

The shower head leaked and spayed horribly to the point we had to put some towels on the floor, bulbs were out in the entrance ceiling light (and the fixture was put on improperly/crooked), the outlet for the coffee make would n't work, the mattress cover was old and ripped which we noticed because the sheet where put on too short, and they only (as is custom for this hotel even when they are aware of two guests) put one robe in the room for two people, a vacuum and garbage bag of something from the staff was left out in our hall all night instead of the utility closet which was open.

The hotel was a little hard to find because the sign on the awning isn’t that visible at night but when I walked in it was like I was taken back several decades and not in a bad way. Very ornate decor and not your typical check in desk- there are seats and individual desks set up for check in. Arianna was super helpful and sweet. My room was on the second floor which didn’t allow for much quiet from the street noise and the digital phone thingy that was right outside my window but it did allow me to keep an eye on my car because.... there was actually street parking on a Saturday night! The location is great, room is super cozy and the bed was so soft that I over slept and woke up thirty minutes before check out. There is a pub attached to the hotel which gets a little noisy during happy hour but the food is decent and the bartender makes a mean margarita. Overall a great place to stay.

Love the Fitz. Room clean and ( almost) comfy; could have used a comfortable chair . Service great. Restaurant/pub - good vibe.

Always a pleasant stay here. The people at the front desk (and indeed it is a long desk, not a raised counter) are always pleasant and helpful. Prices vary from time to time, but frequently a bargain for the neighborhood. Very convenient to Grand Central. I also recommend the adjacent coffee place Cafe Macchiato for a weekday morning (closed on weekends).

Great hotel that had champagne 🍾 in my room to celebrate my 65th birthday!