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Hotel in de voorstad in Columbus, met een binnenzwembad en een 24-uurs fitnesscentrum
Possibly my worst experience in a hotel. Staff was great and bed was comfortable but…
16 sep. 2021
I called a day b4 to see was the pool open and when i got there the next day the pool…
11 sep. 2021
Onthoud: verzamel 10 stempels en ontvang 1 bonusnacht*
Deze accommodatie bevestigt dat er momenteel maatregelen worden genomen voor een extra grondige schoonmaak en de veiligheid van de gasten.
De accommodatie wordt schoongemaakt met desinfectiemiddel en veelgebruikte oppervlakken worden tussen verblijven in schoongemaakt met desinfectiemiddel.
Er zijn maatregelen voor social distancing genomen, het personeel draagt persoonlijke beschermingsmiddelen, in de belangrijkste contactruimen zijn schermen tussen personeel en gasten geplaatst, gasten ontvangen ontsmettende handgel en mondkapjes zijn verplicht in gemeenschappelijke ruimtes voor gasten die niet gevaccineerd zijn.
Individueel verpakte maaltijden zijn beschikbaar voor ontbijt.
Aangrenzende kamers kunnen aangevraagd worden, afhankelijk van beschikbaarheid. Informeer rechtstreeks bij de accommodatie via de contactgegevens in de boekingsbevestiging.
Groepsevenementen of feesten zijn ten strengste verboden op het terrein.
Huren voor een lange periode mogelijk.
Deze accommodatie heet gasten van elke seksuele geaardheid en genderidentiteit welkom (LGBTQ-vriendelijk).
Houd er rekening mee dat culturele normen en het gastenbeleid per land en per accommodatie kunnen verschillen. De vermelde beleidsregels zijn verstrekt door de accommodatie.
Deze accommodatie aanvaardt Visa, Mastercard, American Express, Discover, Diners Club en JCB International. Contante betalingen zijn niet toegestaan.
*Bekijk Toeslagen & Beleid voor extra details of extra kosten
We got in and our room had no A/C. I’d say it was safely 80° in the room. I went and requested a new room at the front desk and instead of putting us in another room, they had a maintenance man (unsuccessfully) come try to fix it while we were in the room. We only got put in a new room after the third time I asked. Additionally, the carpet in both rooms was all torn up and there was no toilet paper in the bathroom. 10/10 would not recommend. I had high hopes as the pictures all appeared to look good.
Reis van 1 nacht, 10 sep. 2021
The unit needed to be cleaned. I made a request at the front desk for a blanket and Kleenex at 9am and it was not competed by 8pm, so I had to go to the front desk and get someone to address it then.
David, Zakenreis van 2 nachten, 21 aug. 2021
The check in process was awful. When I got there people had been waiting over 20 min.I called the hotel while standing in the lobby, the phone rang 4 times before answering and she said she would be there. It took her an additional 10 min and she stated that she had to run upstairs..That was not acceptable
Sally, Gezinsreis van 2 nachten, 20 aug. 2021
I've stayed at several Hawthorne Suites, but this was my 2st experience where you had to go through 1 bedroom to get to the other. It was a terrible layout and had I known, I would have NEVER booked here. The staff was pleasant and the hotel was in a great location,but I feel like I was mislead by the layout of the 2 bedroom.
LaToya, Gezinsreis van 2 nachten, 18 aug. 2021
We booked a room back in March for August to make sure we had an ADA room for my father-in-law and when we arrived at the hotel we were told that they didn’t have any. The room they gave us was completely filthy with food still in the refrigerator. When told the front desk about the room the response was, I’m not responsible for the cleaning of the rooms. Unbelievable!!
Martin, Gezinsreis van 1 nacht, 17 aug. 2021
Rooms were dirty, not cleaned, front desk staff wasn’t friendly or helpful, I got hung up on when I called, never received fresh towels, floor was dirty, microwave was dirty
Christopher, Zakenreis van 3 nachten, 17 aug. 2021
Given this was a Wyndham property, I was expecting better room quality. It was nice to have a full kitchen and a separate sitting room with two TVs. The couch is outdated. The bed sheets are old and worn with holes. The bathroom toilet still had pee on the bottom outside. The shower head was rusted. The bathtub drain plug had rusted so bad it didn’t work and could put it back in. The exhaust fan was falling out of the ceiling. The ice machines on the 3rd floor and main floor were not functional. The pool is open but there were no towels available. I’m not sure if it was a covid regulation or not but our room was not cleaned during our two day stay. Overall I was disappointed in the quality.
Amanda, Gezinsreis van 2 nachten, 6 aug. 2021
Shawn, Gezinsreis van 1 nacht, 18 jul. 2021
The room had to be checked to make sure it was clean correctly because housekeeping was not doing their job correctly. The dishes that were in the room or not clean. Staff was very rude...
Adam, Gezinsreis van 2 nachten, 7 jul. 2021
Check-in was a monstrosity! There was some kind of sports event going on inside, it was so loud and check in took forever and I couldn’t hear anything the lady at the front desk said to me. The room was ok. The couch was stained and smelled funky but the bathroom was great and the size of the room was very comfortable. Check out took even longer than check in. The guy wasn’t even at the desk and once I found him to get our bagged breakfast, he said I was too late. It was a Saturday at 0900 and breakfast on the weekends is until 1000. I had to point to the sign to tell him I’m not late and he seemed very annoyed. I won’t stay there again.
Charity, Gezinsreis van 1 nacht, 25 jun. 2021