This is absolutely the worse hotel stay that I have ever experienced. We arrived late in the evening to stay overnight a couple of days to attend my nephew's wedding. There was literally no one manning the front desk. We had to wait several minutes before a person arrived. She was efficient but failed to say, "Welcome" or give us any other information about the hotel. We did notice, even at that late hour, that there was no water in the pool, which we had planned to use because it is summer time and the temperatures frequently peak above 90 degrees. The flooring, which appeared to be fairly new, was cheap and uneven, and very slippery in the hallways and especially so in the room. There was no telephone in the room and the furniture was chipped. We could not get an additional set of towels for the two nights that we stayed. The room attendant literally told my wife that no towels were available. The coup de grace, however, was the allegedly free breakfast. When we got to breakfast around 7:20 am Friday morning, the coffee was like mud. There were coffee stains on the counter and the floor, with no sign of someone who was managing the breakfast. The selection was meager, eggs, sausage and bagels. We refused to eat the gruel that had been set out and went to a local diner about five minutes away, where the breakfast was excellent. I intend to write to management to ask for a full refund. Quality Inn has no business subjecting guest to these conditions.